At ALGN, protecting your privacy is important to us. This Privacy Policy explains the types of information we may collect, how we use it, how it may be shared, and the choices available to you.
1. Information We Collect
We may collect the following information when you use our website, contact us, book a consultation, purchase a program, or participate in our services:
- Name
- Email address
- Phone number
- Age
- Height and weight
- Medical history voluntarily shared by you
- Lifestyle information
- Program progress
- Payment information, which is processed securely through third-party payment providers
2. How We Use Your Information
We may use the information collected to:
- Deliver wellness programs and related services
- Create personalised recommendations
- Schedule appointments and consultations
- Improve our services and user experience
- Communicate important updates
- Respond to customer queries
- Conduct anonymised analysis and research where appropriate and where you have provided consent
3. Data Protection
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of data transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell your personal information.
Your information may be shared only in the following circumstances:
- With service providers that support ALGN’s operations
- When required by applicable law, regulation, legal process, or government request
- With your consent
Any service providers receiving personal information are expected to use it only for the purpose for which it was shared.
5. Payment Information
Payments may be processed through secure third-party payment providers. ALGN may not directly store complete payment card or banking information.
The handling of payment information may also be governed by the privacy policies and terms of the relevant payment provider.
6. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyse website traffic
- Understand how visitors use the website
- Improve the overall user experience
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.
7. Your Rights
Subject to applicable law, you may request:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Withdrawal of consent where processing is based on consent
To make a request, please contact us using the email address provided below.
8. Retention of Information
We may retain personal information for as long as reasonably necessary to:
- Deliver our services
- Fulfil the purposes described in this Privacy Policy
- Maintain business and transaction records
- Meet legal, regulatory, accounting, or reporting obligations
- Resolve disputes and enforce agreements
9. Third-Party Services and Links
Our website may use or link to third-party platforms, including payment providers, booking tools, analytics services, video platforms, or communication services.
ALGN is not responsible for the privacy practices of third-party websites or services. You should review their respective privacy policies before providing personal information.
10. Children’s Privacy
Our services are generally intended for adults. We do not knowingly collect personal information from children without the consent of a parent or legal guardian.
Where participation by a person under 18 is permitted, appropriate parental or guardian consent may be required.
11. Changes to This Privacy Policy
ALGN may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated effective date.
Continued use of the website or services after changes are published constitutes acknowledgement of the revised policy.
12. Contact Us
For privacy-related concerns, requests, or questions, please contact:
Email: support@algnfit.com
This content has been formatted and lightly expanded for website readability while preserving the substance of the client-provided Privacy Policy.
